General Information

Bookings:
Check in is after 2pm and check out is 10am. Please notify us as soon as possible if you’ll require a late check out or early check in as it may incur a fee.

WIFI:
Free unlimeted wifi is available throughout the park for our guests. Note cell phone coverage can be patchy and we recommend using calls over wifi if your phone has this setting.

Age policy:
Anyone under 18 must be accompanied by a parental guardian while camping. Anyone aged 18 – 25 will be expected to show ID on arrival and large groups may incur a behaviour bond.

Alcohol/Smoking:
All our buildings are strictly smoke free, including the units. We do ask you do not consume alcohol or smoke outside of your site out of respect for other guests.

Noise:
Out of respect for other guests, we ask noise is kept down after 10pm and up until 8am.

Pet policy:
Pets by arrangement between the 1 May and 30 September. View our Pet Policy and contact us if you require more information.

Fires:
Year round fire ban, open fires and fireworks are strictly prohibited in the camp.

Additional requirements for your stay:
Porta Cots and high chairs are available at no cost.

Cancellations:

A 75% refund will apply to cancellations 72 hours or more before the date of arrival. No refunds will apply to cancellations within 72 hours of the date of arrival.

No refunds are given for early departures or late arrivals.

A no-show is considered a cancelled booking and will be treated as such.

No refunds for inclement weather conditions.

Amendments:
If an amendment results in shortening of the stay or a reduction in guest numbers or rooms, it will be treated as a cancellation. Amendments can be made 72 hours or more before the date of arrival.

Distances:
We are situated approximately 20-25 minutes from Christchurch's City Centre, about 10 minutes from the Palms and Northwood shopping Malls, and 20 minutes from the Airport. There are no publics buses to or from the city to Spencerville.

Bookings for Spencer Park Picnic Area:
Please contact the Christchurch City Council on 03 941 8999.